Health care you can count on

We’re here to help you prepare. And support you before, during, and after an emergency.

Keep your health in mind by preparing ahead of time. Know what to take with you, such as filled prescription medications, important documents, and emergency contacts if you need to leave home in a hurry.

Prepare ahead. Our app can help.

Download the Healthy Blue app and always have access to:

• Your member ID card
• Find a Doctor tool
• Find a Pharmacy tool
• Live chat with a representative
• Your doctor’s contact information

Keep your Medicaid information up to date to maintain coverage

Healthy Louisiana members need to make sure their information stays current to ensure their Medicaid coverage. You can make changes to your address and your financial and employment information online at https://mymedicaid.la.gov/. You will need to create an account to make changes.

If you get a letter from Medicaid asking for more information or asking you to verify your income, be sure to respond as soon as possible. If you do not, your case may be closed and you may lose your Medicaid coverage, even if you are still eligible.

Medicaid

With Medicaid and LaCHIP, you and your family can access doctors, medicine, and services to get and stay healthy.

Learn more

Mental Health & Substance Use Services

Some members only get mental health and substance use services through Healthy Blue. We provide access to doctors, providers, and services to help you with your emotional and mental health.

Learn more

Children with disabilities, who may not qualify for Medicaid, may be eligible for a new program created by the Louisiana Department of Health (LDH).

Announcements

Be aware of scams and fraud during Medicaid renewals. There is no cost to complete a Medicaid renewal and if we reach out to you about renewing your coverage, we will never ask for money.

Medicaid Pharmacy Benefit Manager Gets a New Name

On October 1, 2024, Louisiana Medicaid’s Pharmacy Benefit Manager (PBM) changed its name to Prime Therapeutics State Government Solutions LLC for all Medicaid health plans. This means that you will start to see Prime Therapeutics State Government Solutions LLC referenced in relation to authorizations, claims, and prescription coverage for all Medicaid health plan members.

If you are in a Medicaid health plan, you should know:

• Your pharmacy benefits and co-pays are not changing. 
• Any prescriptions or approvals you already have are not changing.
   

If you have any pharmacy and/or prescription questions, you can call 800-424-1664 (TTY 711) or visit  www.lamcopbmpharmacy.com.

Was your health plan recently switched?

Don’t worry — you can come back to Healthy Blue. Switch by December 29.

Learn more

LiveHealth Online

Can’t get to your doctor? Visit a doctor 24/7 through live video using LiveHealth Online. All you need is your smartphone, tablet or computer. Don’t wait until your next sick day.

Sign up for free

Get your free flu shot today!

Give your health the best shot this flu season.

Find a plan pharmacy near you

We need your help!

The opioid crisis

The Louisiana Department of Health is working on a plan to address the opioid crisis, and they need your help. Please take this quick survey. You can submit your answers anonymously if you’d like, or send an email to opioidpubliccomment@la.gov  with any questions or comments.

Fraud, waste and abuse

Learn more about fraud, waste and abuse. 

Help you need close to home

See what Community Resource Link can do for you.

 

• Your pharmacy benefits and co-pays are not changing. 
• Any prescriptions or approvals you already have are not changing.

What's Healthy Blue?

We’re a health plan — or insurance company — for Medicaid. We help you get the care you need like doctor visits, medicines, therapy and more. In Louisiana, the overall Medicaid program is called Healthy Louisiana.

In Louisiana, we:

• Work with over 13,000 doctors
• Have over 160 hospitals to choose from
• Work with the top three hospitals in LA ranked by U.S. News and World Report