Member Resources
Healthcare can be overwhelming, so we’re here to help you stay on top of it. Here are some links to help you understand your benefits, file a complaint, complete your health assessment and more.
Helping you manage all the moving pieces
New to Healthy Blue?
As a new member, we know you have questions. We also know you’re short on time! Learn the basics about your health plan in these videos.
Member Handbooks
- Medicaid Member Handbook - English
- Medicaid Member Handbook - Spanish
- Behavioral Health Member Handbook - English
- Behavioral Health Member Handbook - Spanish
- Member Handbook Health Needs Assessment Instructions - English
- Member Handbook Health Needs Assessment Instructions - Spanish
Welcome Booklets
- Medicaid welcome booklet - English
- Medicaid welcome booklet - Spanish
- Behavioral Health welcome booklet - English
- Behavioral Health welcome booklet - Spanish
Helpful Resources
- Fair Hearing Request Form - English
- Fair Hearing Request Form - Spanish
- Request for Appeal Form - English
- Request for Appeal Form - Spanish
- Request for Continuation of Benefits Form - English
- Request for Continuation of Benefits Form - Spanish
- Member Grievance Form - English
- Member Grievance Form - Spanish
- Appeal Representative Form - English
- Appeal Representative Form - Spanish
You can file your retail pharmacy grievance with Magellan Medicaid Administration by:
- Phone: 800-424-1664
- Online: lamcopbmpharmacy.com
Fraud, waste and abuse
Health Education Advisory Committee
Health Education Advisory Committee (HEAC) Minutes
To learn what matters to you, we just ask.
The Health Education Advisory Committee gives members and the community a chance to provide feedback about the health plan. We invite you to join us for our next meeting.
To be part of the discussion or to learn more about the committee, please call Healthy Blue at 877-440-4065 (TTY 711), Monday through Friday from 8 a.m. to 5 p.m. Because of COVID-19, meetings are now being held virtually.*
1st quarter: Wednesday, March 20, 2024
10:30 am - 12:00 pm
Click here to join the meeting
2nd quarter: Wednesday, June 26, 2024
10:30 am - 12:00 pm
Click here to join the meeting
3rd quarter: Wednesday, September 18, 2024
10:30 am - 12:00 pm
Click here to join the meeting
4th quarter: Wednesday, December 18, 2024
6:00 pm - 7:30 pm
Click here to join the meeting
*Meeting location may change. Please call 877-440-4065 before attending to confirm location.